Frequently Asked Questions
What will happen on the day?
Please arrive 10 minutes before your appointment time with your fairies and elves. We will then flutter through to the studio to select the best outfit for them-wings, crowns and hats are all supplied.
Unfortunately anyone who is more than 10 minutes late will forfeit their appointment. Please ensure you leave plenty of time to find us and park. We do have a car park, but it may well be busy.
All children need a parent or legal guardian with them for the whole experience.
The viewing will take place 15 minutes after the shoot-this will be the only time you can view your images, so please ensure that grandparents, aunts and uncles and anyone who will want to order arrives 45 minutes after your appointment time to attend the viewing. Please ensure you bring some form of payment. Orders will be ready approximately 6 weeks after ordering –perfect for Christmas presents. If you would like to spread payments, you can pay in 3 parts.
What should I tell the children?
We recommend you tell them very little about the experience before the day. When you arrive, simply tell them they are here to visit the fairies! In the studio, there is no need to ask them to smile or behave, the photographers are very experienced at getting the best out of them.
Are the costumes provided?
We have a wide range of outfits for girls aged 6 months to 14 years and boys from 6 months to 6 years. Part of the fun is choosing and dressing up in an outfit.
What happens in the studio?
Once dressed your fairies and elves will then go through to the enchanted land and its inhabitants. While they take in all the wonderment, our photographers will capture their excitement in a series of beautiful photographs. After the shoot, while you get them changed we will prepare your private viewing.
How do I order?
Straight after the shoot, we will upload your images to view them on a big screen in our private viewing room. Please bring along all your family that may want to order, as this is your only opportunity to view the images. We have a range of products including prints, digital images and wall art to order starting from £49. Our collections start from £195 to £695. Please see the Price List for details. We accept credit and debit cards and cash. You can also spread payments over 3 payments.
When will my order be ready?
Your order will be ready around 6 weeks after ordering.
To book or for further information call 01225 483151.